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Antwio

An AI assistant that answers customers and collects enquiries.

Works across WhatsApp, Instagram, Telegram, your website, and email: answers from your business data and hands complex questions to your team.

See the example

14 days free. Add a card to verify your account and activate the subscription. You will not be charged during the trial; the selected subscription begins afterwards unless you cancel.

  1. 1

    Message

    Customer writes

    WWhatsApp 14:02

    How much for a manicure?

    14:02

    Enquiry received

  2. 2

    Answer

    Seconds later

    Hi! A classic manicure is €55 and takes about 1 hour 30 minutes. What time works for you?

    14:02

    Answered from your data

  3. 3

    Qualification

    Need understood

    Tomorrow evening

    tomorrow 6:30 pmWhatsApp

    14:03

    Intent and contact recognized

  4. 4

    Booking

    Next step

    I have 6:30 pm and 8:00 pm. Which one works?

    14:03

    Availability confirmed

  5. 5

    Enquiry saved

    Ready for your team

    Ready for your team
    Enquiry
    Anna · manicure · tomorrow 6:30 pm · WhatsApp

    Structured and complete

A late replycan cost you a customer

Not because the service is bad. Because no one replied in time.

  • InstagramFriday, 7:40 pm

    The team has gone home and the phone is off. Four direct messages are waiting; by morning, some customers may have booked elsewhere.

    Unanswered
  • InstagramMonday, 9:00 am

    23 messages piled up over the weekend. Some customers may already have found someone who replied faster.

    Unanswered
  • TelegramWednesday, 11:14 pm

    "Hi, still available?" You'll see it two days later. Too late.

    Unanswered
  • InstagramA story with an offer

    An offer brings 60 reactions and dozens of price questions in direct messages. Answering every one by hand takes the whole evening.

    Unanswered

An unanswered thread can cost you a sale

Every type of business needs a different conversation.

Choose an industry to see how customer questions, safety rules, booking steps, and handover to the team change.

D
Drive Garage
Instagram · incoming
online
  • Customer
    Can you do an R17 tyre change today?
  • Antwio
    Yes, 4:30 pm and 6:00 pm are available. An R17 change is €40. Which time works for you?
  • Customer
    4:30 pm
  • Antwio
    You're booked for an R17 tyre change today at 4:30 pm. I'll use this account as your contact.

Enquiry captured · R17 tyre change · today 16:30 · Instagram contact

What this conversation accounts for

  • Books servicing and tyre changes
  • Does not quote a repair before an inspection
  • Hands off to a mechanic if it's a complaint or warranty case
Approach

Handles customer messages without taking away your control

Not a scripted bot. It answers from your business data, collects the details you need, and brings in your team for difficult questions.

Answers without guessing

01

Answers only from your price list

Prices, services, hours, and cancellation rules come from your approved business information. If an answer is missing, the assistant sends the question to your team.

02

Doesn't know → doesn't lie

If the answer is missing from the knowledge base, the bot says it needs to check and passes the question to your team instead of guessing.

03

Keeps the conversation natural

Remembers what the customer asked earlier, continues from that context, and avoids repeating the same phrase.

04

Collects a complete enquiry

Asks for the customer's name, service, preferred date, and contact details, then saves the enquiry with its source: Instagram, Telegram, or your website.

See every conversation while the bot handles routine replies.

See every channel in one place. The bot replies, collects the enquiry details, and passes the conversation to your team when help is needed.

Anna K.

Instagram · DM

Bot replying
  1. How much for a manicure with gel polish?
  2. Gel polish is €50 and lasts about three weeks. I have 6:30 pm and 8:00 pm tomorrow. Which time works for you?
  3. 6:30 pm please
  4. You're booked for gel polish tomorrow at 6:30 pm. What name should I use? Can I use this account as your contact?
Bot is replying automatically…Auto-reply on
Take the conversation

From connection to first reply

  1. Connect your channels

    WhatsApp, Instagram, Telegram, and your website widget.

  2. Add your business knowledge

    Add your website, services, prices, opening hours, and rules, then review and edit the imported information.

  3. Check replies before launch

    Write as a customer and check prices, booking, and tone of voice.

  4. Go live and stay informed

    The bot answers customers, collects requests, puts bookings into the connected Google Calendar and calls you in when a human is needed.

What changes in day-to-day work.

Three common situations where the AI assistant handles routine questions and brings in a team member when needed.

Enquiries do not wait until the evening

The AI assistant clarifies what the customer needs, answers from business data, and prepares a clear request for the team.

Every request arrives with context

If a customer omits the service or important details, the AI assistant asks the right questions before handing over the conversation.

Complex questions reach a person

When an expert is needed, the AI assistant does not guess. It hands the conversation over with the context already collected.

Estimate updated: 17.5 hours, 4.2 additional customers, Basic plan, EUR 100 per month.

Estimate the value of an AI assistant for your business.

Enter your enquiry volume, staff time, and average booking value. The calculator shows freed-up hours, possible additional revenue, and the plan that fits.

The current values are a service-business example. Replace them with your own data.

Staff time freed up

17.5 h

Basic · 630 AI assistant replies

50–5000 enq.
1–30 min
5–200 EUR
10–2000 EUR
Assumptions behind the estimate

These values create an example scenario. Adjust them to match your process.

20–100 %
1–8 replies
0–50 %
0–100 %

Your monthly estimate

17.5h

Staff time freed up

Value of that time
EUR 350
Estimated additional revenue
EUR 210

≈ 4 additional customers from faster replies

Recommended plan

Basic

630 AI assistant replies

Up to 1,000 customer replies per month

Cost: EUR 100 / month

Scenario: up to EUR 210 in additional revenue.

How we calculated this
  • Time: enquiries × minutes × automation rate.
  • Additional customers: enquiries × AI-handled share × delay losses × conversion after a fast reply.
  • Plan: enquiries × AI-handled share × average replies.

This is a scenario, not a forecast. Results depend on actual reply speed, conversion, and average booking value.

Pay for the reply volume you need.

Three plans differ by the number of connected channels and monthly replies. Unused monthly allowance does not roll over.

What counts as a reply?

A reply is one bot message to a client in any channel. Client messages are never charged.

Basic

For one location and a steady flow of enquiries.

EUR 100/ month
  • 1 connected channel
  • Up to 1,000 customer replies per month
  • Answers based on your website and PDF files
  • Voice-message recognition
  • Customer booking and contact capture
  • Handover to your team with conversation context and Telegram notifications
  • A separate dashboard with your data kept private

Standard

When there are more conversations but the workflow stays the same.

EUR 250/ month
  • 3 connected channels
  • Up to 3,000 customer replies per month
  • Answers based on your website and PDF files
  • Voice-message recognition
  • Customer booking and contact capture
  • Handover to your team with conversation context and Telegram notifications
  • A separate dashboard with your data kept private

Professional

For larger teams and a high volume of enquiries.

EUR 650/ month
  • 10 connected channels
  • Up to 10,000 customer replies per month
  • Answers based on your website and PDF files
  • Voice-message recognition
  • Customer booking and contact capture
  • Handover to your team with conversation context and Telegram notifications
  • A separate dashboard with your data kept private

Additional channel

Connect it on top of the channel limit in your selected plan.

EUR 75/ month

Additional replies beyond your plan

This add-on gives you 100 extra replies.

  • Pack
    EUR 10
    +100 replies

After the free trial, the selected subscription begins unless you cancel. Export your data anytime.

Everything should be clear before you connect.

Straight answers about replies, conversations, channels, and setup.

  • If the answer is not in your knowledge base, the bot does not make one up. It tells the customer it will check and passes the question to you with the conversation context.

Turn the next message into a ready request.

Start a 14-day trial, connect the channels you need, and test the AI assistant with your own data.

  • 14-day trial
  • Add a card to verify your account and activate the subscription; there is no charge during the trial
  • The subscription begins after the trial unless cancelled