Who can see my customers' messages?

Only you and the staff you invited to the dashboard. Each business gets a separate database schema; tokens and secrets are encrypted at rest. Servers are hosted in Germany (Hetzner). We don't share data with third parties or use it to train models.

If I turn it off, what happens to my inbox?

The bot goes quiet. Every incoming message routes straight to you in Instagram, Telegram, on the site, and email — the way it worked before. You can take any thread back with one button in the dashboard; the bot stops until you hand back. No lock-in — you can export the data.

Where is my data stored?

In an isolated database for your account: every company lives in its own schema, data never mixes. Only you and your team have access. Delete the account — the data is fully erased.

Is connecting Instagram safe?

Yes. The connection uses Meta's official API — no password sharing. You can revoke access in Instagram settings at any time; your account and history stay yours.

How long does launch take?

Usually one call: we connect the channels, the bot reads your site and price list, you check the answers in the test window. The bot starts replying the same day.

We reply to your customers for you. 24/7, no admin needed.

A bot for WhatsApp, Instagram, Telegram, and your website. Reads your price list and FAQ, holds a conversation, captures the lead. Passes only what matters back to you.

See an example dialogue

No managers24/7Ready leads

Lemma Studio

online · replying for you

DM · Telegram

Sample dialogue — this is how the bot replies to customers.

on call

24/7

The problem

You lose customers every single day

Not because the service is bad. Because no one replied in time.

InstagramFriday, 7:40 pm

The master's gone, phone's off. 4 unread in the DMs — by morning half will book with the shop next door.

InstagramMonday, 9:00 am

23 messages piled up over the weekend. Most already found someone who replied faster.

TelegramWednesday, 11:14 pm

"Hi, still available?" You'll see it two days later. Too late.

InstagramA story with an offer

60 reactions and a pile of "how much?" in the DMs. Answering everyone by hand in one evening — not happening.

Every unread thread = a lost sale

Industries

Who it's for

Pick your niche — see how the bot talks to your clients.

Garages and auto-services

Books service & tire changes
WON'T quote a repair without diagnosis
Hands off to a mechanic if it's a complaint or warranty case

LLemma Studioonline

How much for a manicure?
Hi! Classic — €35, ~1.5h. When works for you?
Tomorrow evening
I have 6:30 pm and 8:00 pm. Which one works?

Request captured. @anna · manicure · tomorrow 6:30 pm

Approach

Takes the messaging off you — without losing control

Not a scripted bot. Answers to the point from your own data, takes the customer to a lead, and hands the hard cases to you.

Answers only from your price list

Prices, services, hours, cancellation policy — the bot pulls answers from your documents, it doesn't invent them. If it says "€35," it means €35.

Doesn't know → doesn't lie

Question outside the base — the bot says "let me check with the master" and pings you in Telegram. No making things up, no promising what you don't do.

Holds a real dialogue

Remembers the customer asked about color earlier. Doesn't restart, doesn't loop on one phrase.

Takes it to a lead

Asks for the name, service, date and contact itself, saves the lead tagged with source — DM, Telegram, site.

The difference

Not a scripted bot — a real conversational partner

Same customer. Two different businesses.

Regular bot

menu · commands · /start

loses the lead

How much for a manicure?
Hello! Service menu: 1) Manicure 2) Pedicure 3) Brows. Pick a number.
With gel polish?
Sorry, didn't get that. Enter a service number from the menu.
…

Antwio

context · meaning · action

closes the lead

How much for a manicure?
€35, ~1.5h. When works for you?
With gel polish?
Gel polish — €50, lasts 3 weeks. I have 6:30 pm and 8:00 pm tomorrow, which one?
Tomorrow evening?
Booked for tomorrow, 8:00 pm, gel polish. What's the name? Same contact @anna?

Dashboard

You see every conversation. The bot works — you stay in control.

Every channel in one inbox. The bot holds the conversation, pulls out the lead, and hands it to you when a human is needed. One screen instead of five tabs.

Launch

How it works

Connect WhatsApp, Instagram and Telegram

5 minutes, no code.

Bot reads your site and price list

Auto-collects services, prices, hours. You fix anything off.

Test in our preview pane

Write to the bot as a customer — adjust tone if you want something different.

Go live

Bot replies in real channels. Leads land in your dashboard. You get a Telegram ping.

What's inside

What's in the box

Knowledge base

Upload your price PDF, FAQ, cancellation policy — the bot cites it instead of inventing answers.

Bookings & reminders

The bot finds a free slot, books the client and sends the reminder before the visit — fewer no-shows, less manual work.

Hand-off to operator

When a human is needed, the bot goes quiet and pings you in Telegram — take the conversation with one tap.

One bot, five channels

WhatsApp, Instagram, Telegram, your website and email. Customer writes wherever; you read one inbox.

Voice messages

Recognises voice DMs — the customer can dictate, the bot replies in text.

Import from your site

The bot reads your website and fills the services + prices catalog itself — one click.

Telegram notifications

New lead, problem thread, Instagram disconnect — all into one chat.

channels in one inbox

24/7

bot on call

lines of code

FAQ

What people usually ask before connecting

If your question isn't here — write to us directly on Telegram.

The bot answers only from your knowledge base — price list, FAQ, cancellation policy. When it doesn't know, it writes "Let me check with the team" and pings you. Built-in persona safety + a banned-topic scanner keep it on-script — it won't invent prices or promise things you don't do.

Connect Antwio — and stop losing customers in the DMs.

We'll tune it to your business, services and channels. Support with you at every step.

GDPR-compliant
Hosted in Germany (Hetzner)
Support directly in chat